Terms of Service

Effective Date: August 14, 2026
Last Updated: August 14, 2026

These Terms of Service (“Terms”) govern your access to and use of the website operated by Closing Texas RE, LLC (“Closing Texas RE,” “we,” “us,” or “our”), including any website pages, forms, portals, content, communications, and online features we make available through the website (collectively, the “Website”).

By accessing or using the Website, submitting an inquiry, creating an account, or requesting services, you agree to these Terms and our Privacy Policy. If you do not agree, do not use the Website.

1. About Closing Texas RE

Closing Texas RE provides administrative transaction management and coordination support to real estate professionals and brokerages.

Our services may include administrative support such as:

• Organizing transaction files;
• Tracking dates and deadlines;
• Requesting signatures or documents;
• Coordinating communications;
• Maintaining records; and
• Performing other administrative tasks authorized by the responsible real estate professional or brokerage.

The precise scope, pricing, responsibilities, and limitations of paid services will be established in a separate written service agreement, order form, engagement letter, or similar agreement between Closing Texas RE and the applicable client (“Service Agreement”).

2. Website Terms Versus Service Agreements

These Terms govern use of the Website. They do not, by themselves, engage Closing Texas RE to provide services or obligate us to accept a transaction or client.

If these Terms conflict with a signed Service Agreement, the Service Agreement will control with respect to the paid services covered by that agreement. These Terms will continue to govern matters involving the Website that are not addressed by the Service Agreement.

Submitting a form, requesting information, scheduling a consultation, or communicating with us does not create a client relationship unless and until Closing Texas RE accepts the engagement under a Service Agreement or otherwise confirms acceptance in writing.

3. Administrative Role and Professional Responsibility

Closing Texas RE performs only those services that it is legally permitted and contractually authorized to perform.

Unless expressly stated in a separate written agreement and performed by a properly licensed individual acting within the scope of that license, Closing Texas RE does not:

• Act as a real estate broker or sales agent for a buyer, seller, landlord, or tenant;
• Represent a party in a real estate transaction;
• Negotiate price, terms, repairs, concessions, commissions, or other contractual matters;
• Interpret contracts or provide opinions about the legal effect of documents;
• Select contract forms, addenda, notices, or disclosures for a party;
• Provide legal, tax, accounting, lending, title, insurance, appraisal, inspection, or investment advice;
• Make decisions on behalf of a real estate professional, brokerage, buyer, seller, or other transaction participant;
• Supervise or direct licensed real estate activity; or
• Guarantee that a transaction will close or that any party will perform its obligations.

The responsible real estate agent and broker retain control of the transaction and remain responsible for all licensed activity, client representation, negotiations, advice, document selection, document review, legal compliance, supervision, and decisions requiring professional judgment.

Agents and brokers are responsible for independently reviewing transaction files, confirming deadlines, supervising support personnel as required, communicating with their clients, and ensuring compliance with brokerage policies and applicable laws.

Questions requiring legal, tax, lending, title, insurance, or other professional advice should be directed to an appropriately qualified professional.

4. Eligibility and Authority

You must be at least 18 years old and legally capable of entering into a binding agreement to use the Website.

If you use the Website on behalf of a brokerage, company, team, or other organization, you represent that you have authority to bind that organization to these Terms.

Real estate sales agents requesting services represent that they have obtained any approval or authorization required by their sponsoring broker or brokerage. Closing Texas RE may request confirmation of brokerage approval before accepting an engagement.

5. User Accounts and Security

Certain Website features may require an account, login credentials, or access to a third-party portal.

You agree to:

• Provide complete and accurate registration information;
• Keep your login credentials confidential;
• Use reasonable security measures to protect your account;
• Limit access to authorized individuals;
• Promptly update information that changes; and
• Notify us immediately if you suspect unauthorized access or a security incident.

You are responsible for activity occurring through your account or credentials to the extent permitted by law. Closing Texas RE may suspend or restrict access when we reasonably believe an account has been compromised or used in violation of these Terms.

6. Information and Materials You Provide

You may provide information, transaction records, documents, messages, contact information, instructions, or other materials through the Website or in connection with our services (“User Materials”).

You retain ownership of your User Materials. You grant Closing Texas RE a limited, nonexclusive right to access, use, copy, transmit, organize, store, and disclose User Materials as reasonably necessary to:

• Respond to your request;
• Evaluate or establish a service relationship;
• Provide authorized services;
• Communicate with transaction participants;
• Maintain transaction and business records;
• Operate and secure the Website;
• Comply with legal and contractual obligations; and
• Enforce our agreements and protect our legal rights.

You represent that:

• The information you provide is accurate to the best of your knowledge;
• You have the right and authority to provide the User Materials;
• Providing and using the materials as contemplated will not violate another person’s privacy, confidentiality, intellectual property, or contractual rights;
• You have obtained any notices, authorizations, or consents required to share personal information; and
• Your instructions do not require Closing Texas RE to engage in unlawful or unlicensed activity.

You should provide only the information reasonably necessary for the requested service. Do not send Social Security numbers, complete banking credentials, account passwords, unredacted payment card information, or other highly sensitive information through ordinary email or unsecured forms.

7. Client Instructions

Closing Texas RE may rely on instructions provided by an authorized client, agent, broker, brokerage representative, or other designated contact.

We are not responsible for independently verifying the accuracy, completeness, or legal sufficiency of information or instructions supplied by authorized parties. We may decline, pause, or request clarification concerning any instruction that appears incomplete, inconsistent, unauthorized, unsafe, or potentially unlawful.

Closing Texas RE is not responsible for decisions, omissions, delays, or errors resulting from inaccurate information, missing documents, untimely instructions, third-party conduct, or a client’s failure to review communications and transaction materials.

8. Deadlines and Transaction Information

Closing Texas RE may assist with entering and tracking dates based on documents and information provided by authorized parties. Deadline tracking is an administrative support function and is not a substitute for independent review by the responsible agent and broker.

The responsible real estate professional remains responsible for:

• Reviewing the fully executed contract and related documents;
• Identifying and calculating applicable dates;
• Confirming amendments or events that change a deadline;
• Advising the client about required performance;
• Taking or directing action before a deadline; and
• Immediately notifying Closing Texas RE of changes affecting the transaction.

We do not guarantee that automated reminders, emails, texts, calendar entries, or third-party notifications will be delivered, received, or reviewed. Agents and brokers should maintain their own calendar and deadline-monitoring systems.

9. Third-Party Services

The Website and our services may integrate with or link to third-party products, including transaction management systems, customer relationship management platforms, electronic signature providers, cloud storage providers, payment processors, scheduling services, email services, title or lender portals, and other software.

Closing Texas RE does not control unaffiliated third-party services and is not responsible for their availability, security, accuracy, performance, policies, or practices. Your use of a third-party service may be governed by separate terms and privacy policies.

A link, integration, or reference to a third party does not constitute an endorsement or guarantee.

10. Fees, Billing, and Payment

Website access may be offered without charge, but transaction management and related services are subject to the fees stated in the applicable Service Agreement, proposal, order form, or invoice.

Unless otherwise stated in writing:

• Fees are due according to the applicable invoice or Service Agreement;
• You authorize our payment provider to process approved charges;
• You are responsible for applicable taxes and approved expenses;
• Past-due balances may result in suspended services; and
• Fees earned for services already performed are nonrefundable to the extent permitted by law.

Cancellation, termination, file withdrawal, and refund terms for paid services will be governed by the applicable Service Agreement.

11. Acceptable Use

You may use the Website only for lawful business purposes. You may not:

• Violate any law, regulation, professional rule, court order, or third-party right;
• Upload false, fraudulent, defamatory, infringing, malicious, or unlawful material;
• Attempt to gain unauthorized access to the Website, an account, or another system;
• Circumvent authentication or security controls;
• Introduce malware, ransomware, viruses, or harmful code;
• Scrape, harvest, copy, or extract Website content or data through automated means without permission;
• Interfere with the operation, availability, or security of the Website;
• Impersonate another person or misrepresent your authority;
• Use the Website to transmit unsolicited or unlawful communications;
• Provide credentials to an unauthorized person;
• Reverse engineer or attempt to discover the source code of Website software, except where such a restriction is prohibited by law; or
• Use the Website or our name in a manner that suggests an unauthorized affiliation, endorsement, or agency relationship.

12. Intellectual Property

The Website and its original content, design, graphics, text, logos, service names, workflows, downloads, and other materials are owned by or licensed to Closing Texas RE and are protected by applicable intellectual property laws.

Subject to these Terms, Closing Texas RE grants you a limited, revocable, nonexclusive, nontransferable license to access and use the Website for its intended business purposes.

You may not copy, reproduce, modify, distribute, sell, license, publish, publicly display, create derivative works from, or commercially exploit our Website content without prior written permission.

No rights are granted except those expressly stated in these Terms.

13. Feedback

If you voluntarily provide suggestions, ideas, comments, or other feedback concerning the Website or our services, you grant Closing Texas RE permission to use that feedback without restriction or compensation, provided we do not publicly identify you without permission.

14. Privacy

Our collection and use of personal information are described in our Privacy Policy, which is incorporated into these Terms by reference.

You agree to review the Privacy Policy before submitting personal or transaction information through the Website.

15. Electronic Communications

By using the Website or providing contact information, you consent to receive electronic communications related to your inquiry, account, requested services, transactions, documents, billing, security, and these Terms.

You agree that electronic records, notices, disclosures, and signatures may satisfy requirements that communications be in writing, subject to applicable law.

Marketing emails and text messages will be sent only as permitted by law. You may opt out of promotional emails through the unsubscribe link provided and may opt out of promotional text messages by replying STOP or using another reasonable method.

You are responsible for maintaining a current email address and telephone number and for monitoring communications related to active services or transactions.

16. Website Availability and Changes

We may modify, update, suspend, restrict, or discontinue all or part of the Website at any time.

We strive to keep the Website functional and accurate, but we do not guarantee uninterrupted access, error-free operation, compatibility with every device, or continued availability of any feature.

Maintenance, technical problems, cyber incidents, vendor failures, internet interruptions, and events outside our reasonable control may affect Website availability.

17. Informational Content

Website content is provided for general informational purposes. It is not a substitute for advice from a licensed real estate broker, attorney, accountant, tax professional, lender, title professional, insurance professional, or other qualified adviser.

Real estate laws, forms, practices, technology, and industry requirements may change. We do not warrant that general Website content is current, complete, or appropriate for a particular transaction.

You should independently verify information before relying on it.

18. Disclaimer of Warranties

TO THE FULLEST EXTENT PERMITTED BY LAW, THE WEBSITE AND ITS CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE.”

CLOSING TEXAS RE DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, AVAILABILITY, AND SECURITY.

WE DO NOT WARRANT THAT:

• The Website will be uninterrupted, secure, or error-free;
• Website content will be complete, current, or accurate;
• Third-party services will function as expected;
• Electronic communications or reminders will always be delivered;
• Use of the Website will produce a particular business or transaction result; or
• A real estate transaction will close.

Nothing in these Terms excludes a warranty or right that cannot lawfully be excluded.

19. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, CLOSING TEXAS RE AND ITS OWNERS, OFFICERS, EMPLOYEES, CONTRACTORS, REPRESENTATIVES, AND AFFILIATES WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM OR RELATED TO THE WEBSITE, INCLUDING LOST PROFITS, LOST REVENUE, LOST DATA, BUSINESS INTERRUPTION, LOSS OF GOODWILL, OR LOSS OF A BUSINESS OPPORTUNITY.

TO THE FULLEST EXTENT PERMITTED BY LAW, CLOSING TEXAS RE’S TOTAL LIABILITY FOR A CLAIM ARISING SOLELY FROM USE OF THE PUBLIC WEBSITE WILL NOT EXCEED THE GREATER OF:

• The amount you paid Closing Texas RE specifically for access to the Website during the six months preceding the event giving rise to the claim; or
• One hundred dollars ($100).

Liability arising from paid transaction management services will be governed by the applicable Service Agreement.

These limitations apply regardless of the legal theory asserted and even if a party was advised that damages were possible. They do not apply to liability that cannot lawfully be limited or excluded.

20. Indemnification

To the fullest extent permitted by law, you agree to defend, indemnify, and hold harmless Closing Texas RE and its owners, officers, employees, contractors, representatives, and affiliates from third-party claims, liabilities, damages, losses, and reasonable expenses arising from:

• Your unlawful or unauthorized use of the Website;
• User Materials you provide;
• Your violation of these Terms;
• Your violation of another person’s rights;
• Your misrepresentation of your authority; or
• Instructions you provide that cause Closing Texas RE to act outside the authorization granted by the responsible client, agent, broker, or brokerage.

This provision does not require you to indemnify Closing Texas RE for liability resulting from conduct for which indemnification cannot legally be required.

21. Suspension and Termination

We may suspend or terminate your access to the Website if we reasonably believe you have:

• Violated these Terms;
• Used the Website unlawfully or fraudulently;
• Created a security or operational risk;
• Failed to pay amounts when due under an applicable agreement; or
• Exposed Closing Texas RE or another person to potential liability.

You may stop using the Website at any time. Termination of Website access does not automatically terminate an active Service Agreement unless that agreement provides otherwise.

Provisions that by their nature should survive termination will remain effective, including provisions concerning ownership, fees, disclaimers, liability limitations, indemnification, dispute resolution, and governing law.

22. Governing Law and Venue

These Terms are governed by the laws of the State of Texas, without regard to conflict-of-law principles.

Any legal action arising solely from these Terms or use of the Website must be brought in a court of competent jurisdiction located in Rockwall County, Texas, unless applicable law requires a different venue.

The governing-law, venue, mediation, arbitration, or dispute-resolution provisions of an applicable Service Agreement will control claims arising from paid services.

23. Force Majeure

Closing Texas RE will not be responsible for delay or failure caused by events beyond our reasonable control, including natural disasters, severe weather, fire, utility outages, internet or telecommunications failures, cyberattacks, labor disputes, government actions, public emergencies, civil disturbances, failures of third-party platforms, or similar events.

24. Changes to These Terms

We may update these Terms to reflect changes in our Website, services, technology, business practices, or legal obligations.

The revised Terms will be posted on the Website with an updated “Last Updated” date. Your continued use of the Website after revised Terms become effective constitutes acceptance of those changes.

If a change materially affects an active paid service relationship, the applicable Service Agreement will determine whether additional notice or consent is required.

25. General Provisions

These Terms and the Privacy Policy constitute the entire agreement concerning use of the public Website, except for any applicable Service Agreement.

If a provision of these Terms is determined to be invalid or unenforceable, it will be enforced to the maximum extent permitted, and the remaining provisions will remain effective.

Our failure to enforce a provision is not a waiver of that provision. You may not assign your rights or obligations under these Terms without our written consent. We may assign these Terms as part of a merger, acquisition, reorganization, asset transfer, or similar business transaction.

Headings are included for convenience and do not affect interpretation.

26. Contact Us

Questions about these Terms may be directed to: